Terms and Conditions
1. About QIKQuotes
QIKQuotes is an Australian property maintenance assessment service operated by ABN 32 310 849 073, trading as QIKQuotes. These Terms and Conditions apply to assessment requests submitted through the QIKQuotes website and services provided by QIKQuotes.
2. Our Services
QIKQuotes provides independent, human-reviewed maintenance assessments based on photographs, descriptions, measurements and other information submitted by clients.
Depending on the service requested, assessments may include:
Suggested repair or replacement scopes.
Indicative repair cost estimates.
Maintenance recommendations.
Recommendations of potentially suitable local tradespeople.
Contractor Work Briefs for requesting formal quotations.
QIKQuotes reserves the right to request additional information or decline work outside its service scope.
3. Remote Assessment Limitations
All standard QIKQuotes assessments are conducted remotely using information supplied by clients.
QIKQuotes does not conduct physical property inspections as part of this service.
QIKQuotes does not provide licensed building, structural, electrical, plumbing, gas, pest, engineering or other specialist inspection services.
Assessments do not certify building safety, regulatory compliance or structural integrity.
Concealed damage, hidden defects, site conditions and incomplete information may affect assessment findings.
Where appropriate, clients should obtain an on-site assessment from a suitably qualified professional.
4. Indicative Pricing
All repair costs provided by QIKQuotes are preliminary estimates only.
They are not binding quotations, offers to undertake repair work or guarantees of final contractor pricing.
Actual repair costs may vary depending on labour rates, materials, site conditions, access, hidden defects and contractor requirements. Clients should obtain formal contractor quotations before authorising repair or maintenance work.
5. Local Trade Recommendations
QIKQuotes may identify up to three potentially suitable local contractors where relevant businesses can be located. These contractors are independent third parties. Unless expressly stated otherwise, QIKQuotes does not independently verify or guarantee their licences, insurance, qualifications, availability, workmanship or pricing.
Clients are responsible for checking contractor suitability and credentials before engagement.
QIKQuotes does not undertake, manage or supervise the recommended maintenance work.
Any agreement for work is between the client and their selected contractor.
6. Contractor Work Briefs
Contractor Work Briefs are prepared using the photographs and information supplied to QIKQuotes.
They are intended to communicate the proposed scope of work to contractors for formal quotation purposes.
Contractors remain responsible for independently verifying measurements, site conditions, work methods and applicable regulatory requirements. Contractor Work Briefs do not replace specialist assessments, statutory approvals or required certifications.
7. Client Responsibilities
By submitting a maintenance assessment request, the client confirms that:
They are authorised to provide the relevant property information and photographs.
Information submitted is accurate to the best of their knowledge.
They have not knowingly withheld material information relevant to the assessment.
They have appropriate authority to request the service.
They will seek professional advice where specialist assessment is required.
Clients should avoid submitting unnecessary personal information relating to tenants, occupants or other individuals.
8. Emergency and Safety Matters
QIKQuotes is not an emergency response service.
Urgent safety hazards must be referred directly to an appropriate emergency service or suitably qualified professional. Clients must not rely on QIKQuotes to identify every potential safety hazard or determine whether a property is safe.
9. Submissions and Fees
Submitting a request does not automatically create a chargeable engagement or guarantee acceptance of the requested service. QIKQuotes may request clarification or additional information before accepting an assessment. Where charges apply, the relevant fees and payment arrangements will be communicated and agreed before a chargeable service commences. Any separately agreed agency subscription or service agreement may establish additional commercial terms.
10. Report Usage
Reports may be shared with relevant property managers, property owners, authorised representatives and contractors for purposes connected with the assessed maintenance issues.
Reports should not be altered or presented in a way that misrepresents the findings, recommendations or limitations. Assessments reflect the information available at the time they were prepared.
11. Accuracy and Consumer Rights
QIKQuotes will exercise reasonable care and skill when preparing assessments.
Assessment findings and recommendations are subject to the limitations of the information supplied.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian Consumer Law or other applicable legislation.
12. Privacy and Information Handling
QIKQuotes collects and processes information necessary to provide its services.
Property photographs, assessment materials and completed reports are subject to the data-retention practices described in the QIKQuotes Privacy Policy. Some information may be processed by third-party technology providers, including providers located overseas.
Clients should review the Privacy Policy before submitting information.
13. Complaints and Disputes
Clients with concerns about an assessment should contact QIKQuotes at contact@qikquotes.com.au.
Please include the relevant property or assessment reference and a description of the concern.
QIKQuotes will review complaints and work towards an appropriate resolution in accordance with applicable law.
14. Changes to Terms
QIKQuotes may update these Terms and Conditions from time to time.
The applicable version for each submission will be the version accepted when the request was made, subject to applicable law and any separately agreed contractual arrangements.
15. Contact Details
QIKQuotes
Operated by Hayden Miller
ABN: 32 310 849 073
Email: contact@qikquotes.com.au